How do purchase my order on the site?

To order your purchase :-

  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You’ll reach a log in page where you need to log in your account using your Username and Password. If you don’t have an account created yet, you need to register an account before you proceed your payment.
  4. You’ll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you’ll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.

What are the payment methods available?

Bentop Collection offers various kind of Payment Methods as shown below :-

1. Credit Card

Via eGHL (Visa or Mastercard)

2. Internet Banking

Via eGHL ( Maybank2u, CIMBClicks, PBeBank, RHB Online, HL Online, Bank Islam & UOB)

3. Cash Deposit / Cheque / ATM Transfer / Interbank Transfer

How to change my account personal information and shipping address?

  • Log-in your account → Click on “Account” →  Click on “Address” →Edit your Shipping address here.

I forgot my Password for my account. What should I do to retrieve it?

  • Click on “Lost Password?” and fill your email that used to register the account in the box.
  • Click Submit.
  • A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

What is the product's transaction currency?

  • All products transaction currency will be done in Malaysia Ringgit.

How long does the delivery usually takes?

  • Delivery for ready stock order usually will takes about 1 to 2 days. Order which includes backorder items will be shipped around estimated time arrival

Can I amend my order?

  • Yes,  only if the order is still on pending status & haven’t made payment. For order have been payment & proceed are strictly not allowed.